What it costs, in full, before you talk to us.

Because those are software and this is a service. With a $49 app you configure it, write the prompts, connect your calendar, register with the carriers, and fix it yourself when it books wrong at 9pm. That’s a real option and for some shops it’s the right one. What you’re buying here is somebody else doing all of that, tuning it on your actual calls, and answering the phone when it isn’t working. Different model, not a better app.

Because installation is where the work is. Two weeks of configuring the agent on your services and pricing, porting or forwarding your number, wiring up your calendar, running 200+ test calls, training your staff, and writing the SOPs you keep. The monthly is what it costs to run and keep tuning it after that. Most done-for-you implementation runs around 2–3× the monthly — we’d rather show you the number than hide it in a custom quote.

To find out what your phone is really doing before either of us commits. We pull your call records, work out how many calls go unanswered and when, look at what happens to the ones that do get answered, and write it up with a prioritised roadmap. Two weeks, $2,500, and it comes off the installation in full if you go ahead. If it turns out you don’t have a phone problem, we’ll tell you that and you’ll have paid $2,500 to find out — which is cheaper than paying us for a year to fix the wrong thing.

Two weeks from kickoff to go-live, then 30 days of hypercare where we watch every call and fix what needs fixing — day 1 to day 45. The one thing that can push it is carrier registration for text messaging, which is out of our hands. We start that on day one so it isn’t what holds you up.

Judge it yourself before you pay anything. On our call we put it live and you throw it your real scenarios — the 9pm no-heat emergency, the price shopper, the caller who won’t get to the point. It handles interruptions and it doesn’t read from a script. It also says it’s an AI in its opening sentence, because several states require that and because pretending otherwise is a bad way to start with your customer.

Bring your last invoice to the call. Compare on three things: what it costs a month, whether it covers nights and weekends, and whether it can put a job on your calendar without ringing you first. If you’re better off where you are, we’ll say so.

Yes, and we take it seriously because the fines land on you. We only text customers who’ve given consent, we never send marketing texts outside 8am–9pm in your customers’ local time, and anyone who replies STOP is removed immediately and permanently. We register you properly with the mobile carriers during installation, which is also what keeps your messages from being filtered as spam.

Month-to-month after installation, 30 days’ notice either side. Your phone number is yours — if you leave, we port it back within 10 business days at no charge. Your data is yours too, and you can have a full export any time you ask. Those are in the terms, not just on this page.

You can pause at 50% of your monthly for up to three months in any twelve — the system keeps running, we just aren’t actively managing it. Home services is seasonal and we’d rather do that than lose you over a quiet quarter.