We keep the phone from costing you jobs.
Service Edge Digital is an operations partner for home-services companies across the US. The trades run on phone calls and booked jobs — and every missed call is money that walked to whoever picked up. We built the system that picks up.
Why this exists
Owners of HVAC, plumbing, electrical, and roofing companies are some of the busiest people alive. They’re on a roof, under a sink, or driving between jobs — not sitting by the phone. So calls go to voicemail, leads go cold, reviews never get asked for, and invoices sit unpaid. Not because the owner is careless, but because there are only two hands and one day.
The technology to fix that finally got good enough. A voice agent can now answer naturally, understand an emergency, book the job onto your schedule, and put every call on record — the work a great front-office team would do, running 24/7 without a lunch break. We package that into something a busy owner can turn on in two weeks, remotely, and actually trust.
We run this remotely, by design — a form, a forward, test calls with you on the line, and a fifteen-minute video call — and the problem is the same everywhere: a ringing phone nobody can answer is a job you already lost. Our whole job is to make sure that never happens to you again.
Who you’d be dealing with
Mohamed · Bettendorf, Iowa
Service Edge Digital is one person running the front office for a small number of home-services companies. That is not a pitch; it is the first thing you should know before you decide. There is no account manager between you and the person who set your phone up, and no queue when something sounds wrong at 9pm.
“You’d be one of my first clients and you’d have my mobile number. That cuts both ways and you should price it in.”
There is no track record yet and I am not going to dress one up. What I trade for it is that you hear the limits from me before you find them, and that I am looking for clients I still have in five years rather than three fast installations. There is a page on this site whose whole job is listing what this does not do — read it before you read anything else here.
The diagnostic exists so you can find out what that is worth for $2,500 instead of taking it on trust.
How we work
Show, don’t tell
We’d rather you hear the AI answer a call than read a page of promises. If it’s not obviously good, we don’t deserve the business.
You approve the money moves
Nothing that touches a charge or a customer goes out without a rule or your OK. The system is built to help you, not to run off on its own.
One flat price
No per-call metering, no nickel-and-diming. Your bill is predictable so you can plan around it.
See if it fits your shop.
Thirty days on your real line, nights and weekends, and an honest answer on whether this pays for itself.